Who owns the equipment?
Products are provided free of charge to eligible
Why can’t I have things delivered to my PO Box?
To ensure the equipment reaches the intended destination, we ship
The item I received from ICC is broken/damaged/not working for me. What do I do?
Please contact us as soon as possible via phone or
My referral was submitted…now what?
Once a referral is received by ICC, a staff member
My referral was closed without services. Why?
ICC serves the entire state of Illinois. The demand for
My friend got this item, why didn’t I?
AT solutions vary from person to person. Our person-centered service
I had my intake call, where are my items?
While ICC keeps many common items in stock, our person-centered
The individual using this equipment is moving out of state, into assisted living, or the has passed away. What do I do with this equipment?
If the individual is no longer in need of the
I am a caseworker/referring agent and I am having issues submitting a referral.
Please use the Provider Portal button located at the top
