Device Technical Support

For technical support, we recommend first reviewing the User Guide that was enclosed in the package. The User Guide was designed to answer basic questions about the device, including overview of the device buttons, basic functions of apps, and information on how to set up accounts and email addresses. If you have other questions, please feel free to contact us in one of the following ways:

Telephone: IATP – 1-800-852-5110

For Illinois Relay Services: Dial 7-1-1

Email: iatp.care@iltech.org

Reporting Lost/Stolen/Damaged Equipment

Please use the following link to download the form for reporting lost, stolen, or damaged equipment.

The completed form should be returned to IATP at IATP.care@iltech.org